FAQ - All

Two primary factors significantly impact point cloud processing duration:

• Resolution: Higher resolutions(smaller values) increase processing time.
• Scanning Duration: Longer scans directly result in longer computation times, for every frame captured is being processed after finishing scanning.

Below the “Finish” button, there are two options: “Partial Data Retention” and “Complete Data Retention” When processing data, the software defaults to “Partial Data Retention”

Partial Data Retention: Only retain point clouds displayed as green in color map

Complete Data Retention: Retain all data including point clouds displayed as red in color map

When the texture dims due to disabled fill light, adjust the color camera’s exposure brightness in the Real View on the right to compensate.

3DeVOK Studio offers four measurement modes: volume, circumference, area, and distance. Additionally, it provides a data alignment feature to adjust object coordinates, which can be found in Mesh Project.

The first six steps of the standard calibration involve calibrating the laser lines. When the scanner is raised to a certain height, the laser lines on the edges may extend beyond the master plate, causing the laser lines to disconnect. To address this issue, the 4 expansion accessories is used as an accessory to ensure proper calibration.

Follow these steps to measure WiFi channel signal strength:

1. Download and install a WiFi analyzer tool (e.g. WiFi Analyzer)
2. Open the software and navigate to the “Analysis” interface
3. Switch to the 5GHz band to view channel quality
4. Interpret signal strength indicators:

• Blue (more stars): Strong signal
• Yellow/Red (fewer stars): Weak signal

You may optimize by selecting the recommended channel

5. Important Notes:

• Router/AP positioning, height, and surrounding obstructions all affect signal strength
• Regular detection and channel optimization are recommended

Marker-based alignment achieves higher precision than texture-based alignment primarily due to its stable positioning method and stronger resistance to interference.

• Marker-based alignment:

This method involves placing high-contrast fixed markers (such as reflective dots or specially coded points) on the object’s surface, providing the scanner with clear spatial references. These markers have precise and stable positions, ensuring highly accurate alignment of scanned data and minimizing cumulative errors.

• Texture-based alignment:

Texture-based alignment relies on matching visual features such as colors and patterns on the object’s surface. While it can capture rich detail, its performance degrades on smooth surfaces, uniformly colored areas, or repetitive textures. Additionally, environmental factors like lighting and reflections can affect texture stability, further reducing alignment accuracy.

Click on the camera view button at the top right corner of the software to view the real-time brightness of the laser line. Based on the brightness of the laser line, adjust the brightness in the real-time parameters section on the left sidebar.

Note:

Left: Underexposed, which results in failed point cloud generation

Middle: Optimal laser brightness for scanning

Right: Overexposed, which leads to poor point cloud generation, rough data surface and excessive noise

• Auxiliary Fiducial Markers requires at least one marker at every FOV, while hybrid alignment only necessitates markers in areas with insufficient geometric features. Theoretically, the former requires more markers than the latter.
• Auxiliary Fiducial Markers prioritizes marker detection first in order to prevent geometric feature misalignment. While Hybrid Alignment recognizes texture first, then geometry, markers the last.

1. Select “Edit Scan Data”（Access the scan data editing module）

2. Click “Edit”（Identify floating/sub-mesh datasets）

3. Select target primary mesh → Click the “①” button

Retain only the designated principal mesh

Result: Non-selected secondary mesh data will be permanently deleted.

1. Navigate to the “Display” interface in the left-side floating panel
2. Uncheck the “Custom Textures” option

Case 1: When the panel completely disappears from interface
▸ Right-click on the menu bar area (marked by red box)
▸ Select “Workflow” from the pop-up context menu

Case 2: When the panel floats as a detached window
▸ Double-left-click on the title bar of the floating “Workflow” panel (marked by red box)