FAQ - All

The 3DeVOK scanner adopts infrared structured light technology, which has better adaptability for materials and environment, it can 3D scan most black objects. However, it needs some certain surface treatment (such as scanning spray powder) when scanning shining and black material or strongly reflective black material to ensure a smooth scanning process and accurate point cloud data.

1. Basic accuracy: up to 0.100 mm;
2. The highest alignment accuracy is 0.300 mm/m, the specific verification method: 3D scan the item with standard length (1m) in the marker alignment mode to obtain the deviation between the sphere center distance and the standard value (after multiple sets of tests), and the obtained alignment error value is called the accuracy.
3. Notes: it is suggested that with a higher requirement for accuracy, it is suggested to choose SCANTECH 3D’s industrial 3D laser scanner with better stability and precision. The highest accuracy of an industrial-grade 3D laser scanner can reach 0.02 mm+0.015 mm/m.
4. Notes for the three alignment modes without markers (feature alignment, texture alignment and mixed alignment): it has strong uncertainties for the alignment result based on geometric features and texture features, the scanning skills and the condition of the surface of the scanned object will affect the accuracy of the feature alignment and the texture alignment. Therefore, in feature alignment, texture alignment, or mixed alignment, there is no certain accuracy value of the alignment. The final result depends on real-life practice.

No. the 3DeVOK scanner uses a Dongle for encryption. The scanning work can be done with the 3DeVOK Studio software and the plugged-in Dongle.

Plus, if customers just want to open the point cloud data (asc.) or the mesh data (stl., obj.), the Dongle is not a necessity for the software.

When the 3D scanner is not plugged in and connected, customers can still import the point cloud project files and then re-edit, generate point cloud data, mesh data and align two point cloud project files once the Dongle is plugged in.

When the 3D scanner is plugged in and connected, the scanning process can be continued based on the point cloud project file.

1. The USB 3.0 interface is a must;
2. Make sure the computer is properly plugged in and the high-performance mode is on;
3. Upgrade the graphic driver to the latest version;
4. Make sure the 3DeVOK Studio software is installed to the disk with memory larger than 20G;
5. Set 3DeVOK Studio software under the high-performance mode of the NVIDIA graphics card;
6. Turn off the computer protection software;
7. Try to keep the working temperature of the computer no higher than 55 centigrade to maintain good performance;
8. It is suggested to reopen the 3DeVOK Studio software and computer after continuously working for a while or scanning a few large project files in case the computer stutters;
9. For daily maintenance, do not force to fold the USB cable.

The recommended minimum configurations for the computer are as follows:

• OS: Win10/Win11, 64-bit; CPU: i7-13650HX and above;
• RAM: 32GB and above
• Graphic Card: NVIDIA discrete graphics card, NVIDIA RTX3060 and above
• Graphics Memory: 6GB and above

It can achieve 10 frames per second (1,000,000 points per second of the biggest scanning speed) under the standard mode. When the computer memory is equal to or larger than 6G, you can adjust the frame rate to 15 frames per second (1,500,000 points per second of the biggest scanning speed) in the 3DeVOK Studio software settings.

The bigger the frame rate is, the more features a single frame can capture, and the smoother the (geometric) feature alignment will be.

• Image format: png;
• Horizontal/vertical resolution: 96 dpi;
• Bit depth: 24.

iReal 2E is equipped with three sets of built-in cameras: two sets of industrial black and white cameras and one set of color camera, all three pixels are 1.3 million.

Notes: Although higher pixel brings a higher quality of the image captured per single frame, it is true that those cameras with higher pixels tend to have much higher requirements for data transferring, real-time calculation and PC configuration. Therefore, cameras with 1.3 million pixels are relatively cost-effective for iReal 2E after a comprehensive consideration.

1. A iReal 2E 3D handheld scanner;
2. 1 PC master plate;
3. 1 PC USB 3.0 cable 4m;
4. 1 PC power adapter;
5. 1 PC marker – Ø6mm;
6. Waterproof case;
7. 1 PC iReal 3D software;
8. 1 set software Dongle;
9. Paper materials (shipment list, warranty card, product qualification, delivery confirmation.)

A 3D scanner is a measuring device for measurement and analysis of the geometric structure and exterior texture of a real-world subject or environment. With the graphics and image processing technology of 3D scanners, the three-dimensional information of an object’s surface can be obtained in the form of 3D points, the collection of numerous 3D points is called the three-dimensional point could. The 3D point cloud can be turned into a 3D digital model through the wrapping process. Those 3D models have a wide range of applications, for instance, 3D data monitoring (such as flaw monitoring of mechanical parts, abrasion analysis of molds, etc.), reverse engineering, personalized medical treatment, engraving processing, 3D data archiving, 3D model analysis, television animation, video games, virtual display, objects/figures modeling, 3D exhibitions and so on.