Why the scanner fails to recognize 3mm markers?

If the scanner cannot recognize 3mm markers, it is usually because the option has not been enabled. Please follow these steps:

– Click to enter the “More” settings menu in the software.

– Under “Marker”setting, check whether “3mm Markers” is enabled.

– If it is not enabled: Exit the settings, create a new scanning project, enable “3mm Markers” in the project settings, and then start scanning.

– If it is already enabled but still not recognized: Ensure that the markers are firmly attached, the surface is clean and non-reflective, and retry under good lighting conditions.