When using a 3DeVOK series scanner with the wireless Airgo for scanning, after powering on by long-pressing the power button, the power indicator light turns on, and the scanner’s touchscreen startup icon lights up. However, the middle indicator light does not illuminate, and the scanner automatically shuts off after a few seconds. Why is that?

It is most likely due to a loose power connection. Please check if the two power interfaces marked in the figure are securely connected. If there is a lanyard, lift the lanyard upward, then firmly insert the cable, tighten the screws, and ensure that both ends of the cable are not loose. Then try powering on again.

wireless Airgo